SchwabSafe®

SchwabSafe is a collection of security measures designed to keep your personal and financial information safe online.

Check your accounts, use our research tools, invest and more at schwab.com.au—and do it all knowing that your identity, financial data, and transactions are protected by Schwab.

Our Commitment Your Role Need Help Now?
We're committed to keeping your personal and financial
information safe online. To enhance your security:
Security is a partnership Here is what you need to do: We're here to help with your security concerns:
  • We guard against unauthorised account access.
  • We protect your information.
  • We back you up with The Schwab Security Guarantee.
  • How you can prevent unauthorised account access.
  • How you can safeguard your information.
  • Take SchwabSafe Traveling Tips on the road
  • Suspect fraud? Contact us now.
  • Any other questions? Find answers here.
 SchwabSafe®
We guard against unauthorised account access

SchwabSafe protects your account information from unauthorised access.

We display your private information safely by:

We monitor for unauthorised account activity around the clock by:

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 SchwabSafe®
We protect your information

SchwabSafe protects your personal information to guard against identity theft.

We keep your private information private by:
We protect your information inside Schwab by:

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 SchwabSafe®
Prevent unauthorised account access

Online security is a partnership. Here is what you need to do.

Make sure your information is current
Standard Mailing Address: Overnight Mailing Address:
Attn: International Operations
Charles Schwab & Co., Inc.
PO Box 982601
El Paso, TX 79998-2601
USA
Attn: International Operations
Charles Schwab & Co., Inc.
1945 Northwestern Drive
El Paso, TX 79912-1108
USA

Please contact us for any questions.

Protect your computer from viruses and hackers
Use extra caution when logging in away from home

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 SchwabSafe®
Safeguard your information

Help us protect your personal information by taking these steps.

Keep your login ID and password confidential
When logging in, look for these indicators:

Internet Explorer 7:

Internet Explorer 7

Internet Explorer 6:

Address bar:

Internet Explorer 6

Bottom right of browser frame:

Internet Explorer 6

Firefox

Firefox

Safari

Safari

Click on the VeriSign Secured logo to verify you are on Schwab.com.

Reduce the risk of lost or stolen financial records

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 SchwabSafe®
 Schwab Safe traveling tips
Before you travel:

Update your contact information

Standard Mailing Address: Overnight Mailing Address:
Attn: International Operations
Charles Schwab & Co., Inc.
PO Box 982601
El Paso, TX 79998-2601
USA
Attn: International Operations
Charles Schwab & Co., Inc.
1945 Northwestern Drive
El Paso, TX 79912-1108
USA
Please contact us for any questions.
Pack your laptop
Away from home:

Make your login more secure

Be aware of security when you're online
If you suspect identity theft or unauthorised access to your account, it is important to act quickly.

Contact us first

If we confirm unauthorised activity, let the credit bureaus know.

Other Resources to Learn More about Identity Theft:

https://www.acorn.gov.au/learn-about-cybercrime/identity-theft—The Australian national fraud and internet reporting centre.

https://www.moneysmart.gov.au/scams/other-scams/identity-fraud—Australian Securities and Investments Commission Australian Financial Services conduct regulator. Note: Go to "Scams" and then “Other Scams and then to the "Identity Fraud" section.
Please note, these links are being provided as a service convenience. Schwab is not affiliated with any of these organizations and cannot guarantee their accuracy, effectiveness and/or completeness.

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 SchwabSafe®
Any other questions? Find answers here.

Got a question about security or SchwabSafe? You'll find answers to common questions right here.

How can I tell if the schwab.com.au page I am on is secure? Common signs that indicate an encrypted session are a padlock icon on your browser, a web address that starts with "https" instead of "http," and a green web address bar. Look for one or more of these signs when on schwab.com.au. Also, click on the “VeriSign Secured” logo during login to verify a real Schwab site. Be aware that phishing sites will mimic these indicators so remember to exercise caution whenever you are online.

When logging in, look for these indicators:

Internet Explorer 7:

Internet Explorer 7

Internet Explorer 6:

Address bar:

Internet Explorer 6

Bottom right of browser frame:

Internet Explorer 6

Firefox

Firefox

Safari

Safari

Click on the VeriSign Secured logo to verify you are on schwab.com.au:

What is phishing?
Phishing is the act of trying to trick you into revealing confidential information. It usually takes the form of a spam email or fake website that asks you to input information.

How does Schwab use cookies?
We use cookies to store information about your online activity, not your private information. Learn how.

Will an email from Schwab ask for my personal financial information?
An email from Schwab will never ask you for your personal financial information. If you suspect an email is fraudulent, please contact us immediately.

Can I use my social security number as my schwab.com.au login ID?
secure login ID should not contain any part of your Social Security number, birth date or other private information.

What format should my schwab.com.au password take?
Your schwab.com.au password should be a random combination of six to eight numbers and letters, with at least one number included between the first and last character. It should not be a significant sequence like your Social Security Number or birth date.

How often should I change my password?
We recommend changing your password often, at least once every six months.

Do I need to log out when I leave schwab.com.au?
Yes. If you do not log out, another person with access to the computer could view your account information using the memory function in the browser.

How can I help protect my computer?
Simple security measures can help further your safety. Keeping your operating system and browser up to date, installing and updating anti-virus and anti-spyware software on your computer and using a firewall can help.

What should I do if I think I have been a victim of identity theft or fraud?
Contact Schwab immediately.

What sort of special measures should I take before I travel?
For a complete list of security traveling tips, click here.

Does Schwab offer security tokens?
Yes. Contact us to request one free of charge.

How does Schwab use my private information?
Learn more about Schwab's privacy policy


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